#Star citizen ita how to#
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If you want to get a refund for your Pledge, you have to cancel it by contacting You cannot get a refund for merchandise that is no longer available on your account.Essential Things to Know When Requesting a Star Citizen RefundД«efore you embark on an exhausting journey of getting your refund back, you should be mindful of the following: If you donвЂ™t get your refund back within 30 days, you should contact the financial institution that provided the payment. Refunds may take several days to weeks to appear on your statement. The company will credit your refund back to the original payment method you used for the purchase. Note that Cloud Imperium aims to settle all disputes by informal negotiations, or binding arbitration if the previous fails (in the U.S.), rather than in court. That way, you will also have evidence that you tried resolving the matter before escalating the case in small claims court. In case you want us to reach out to Cloud Imperium Games, we can do it instead of you. If applicable, we will also provide a letter with VISA and MasterCard citations to uphold your claim.

Answer all the other pertinent questions and confirm with a signature to finalize your claimДЄfter gathering all the relevant information from you, we will contact your bank on your behalf.

When prompted, type Cloud Imperium GamesвЂ™ Star Citizen as the name of the merchant.

Provide the name of your bank and all the relevant details.

Select the payment method you used for the purchase.

If you donвЂ™t already have one, create an account on DoNotPay in any web browser and then: Our app has automated the entire refund request process to make it simple and efficient. If you donвЂ™t pay close attention, you can easily mistake the Terms of Service applicable in other countries for those relevant to yours.ДЇortunately, you have someone to watch your back when dealing with companies like this- the DoNotPay virtual lawyer.

#Star citizen ita how to#

How to Get a Star Citizen Refund With DoNotPay?Д¬loud Imperium has made it all but simple for users to inform themselves about their consumer rights and request a refund if unsatisfied with the service. Note that, to be able to get a subscription refund, you will first have to cancel your subscription and then submit a ticket to the RSI Support Team. To request a refund, you will have to provide the following information you received via the order confirmation email:

Within 30 days of your order/pledge, log in to your RSI account.

Alternatively, you can seek help from DoNotPay. If you managed to navigate through the twists and turns of the Roberts Space IndustriesвЂ™ Terms of Service and decided to request a refund on your own, you should know that the only way to do so is via the RSIвЂ™s website. How to Obtain a Star Citizen Refund by Myself? and International Terms of Service state that they do not give a prorated refund for any paid subscription fees. The same policy applies to unwanted subscriptions as well, but the RSIвЂ™s U.S.

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Get a full refund of the amount you invested within 14 days of the date the RSI receives a notice of your cancelationДЄll incorrect purchases are eligible for a refund as long as the request is made within 30 days after the order was placed.ДЇor item purchases (e.g., ships), if you go beyond the 30-day grace period, the only way to get a refund is to convert the money into Store Credit.

If you cancel the pledge within the allotted Cancelation period, you will:

RSIвЂ™s Cancelation period constitutes a grace period for international backers to cancel their pledge for Virtual Goods within 14 days of making it.

Any deposit amounts will be non-refundable regardless of whether the RSI can complete or deliver the pledge items or the GameДЄccording to the International Terms of Service, the same rules apply to international backers once the вЂњCancelation PeriodвЂќ has expired.

Any unearned portion of the pledged deposit is non-refundable unless the RSI fails to deliver the pledge items or the Game to you within 18 months after the estimated delivery date.

The deposits are to be earned by RSI and become non-refundable as long as they are used for the Game Cost and Pledge Item Cost.

All such deposits are invested into the production of the pledge items, the Game, the Website, and the RSIвЂ™s corporate expenses associated with the Game.